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return policy

It is essential for Juqui Cultures to provide our customers the best service. We'll gladly accept unworn, unwashed merchandise on juquicultures.com for exchange only.

· Please send us an e-mail to contact@juquicultures.com with a detailed explanation for your exchange and also what you would like in exchange. These can be accepted only with Juqui cultures approval for exchange, less shipping.
· We don't hold items for exchanges.
· Our exchange Policy last 15 days. If 15 days have passed since your purchase, we can not offer you an exchange.
· The Merchandise must be unused, great condition and in its original packaging. We also require a receipt or proof of purchase.
· Regular priced items can be exchange only.
· Accesories and jewelry are final sale.

non exchangeable

Items: Damaged, washed, worn or altered items, including items returned with make up, smoke or perfume.


how to return merchandise
Please send all exchanges to the following address:

· Shipping costs are non-refundable, you will be responsible for any shipping costs for returning your product.
· Please consider a trackable shipping service or purchase shipping insurance if your purchase was over $75 USD.
· We are not responsable for lost or damaged return packages.

 

Can I help you? Contact me
O (770) 331 8647 mcontact@juquicultures.com